Avoid! Avoid! Avoid!Customer service is appalling.They claim you must cancel lessons 7 days in advance! 😂 laughable when yiur child is ill the day before.Nothing in terms and conditions about charging for lessons you cant make due to illness.Trying to sort a refund and all you get is an extremely rude abd abrupt head of department called Amy who just constantly says "we dont do refunds" before hanging the phone up.I managed to get some of our money back as they continued to take monthly payments after we had canceled the lessons.But we are still owed over £90 which again Amy keeps saying we dont give refunds. Extremely rude and extremely unprofessional.I pull Amy up about the fact there's nothing in there t&c's regarding timescale of cancelation, and nothing about being charged for these lessons!They just seem to make rules up as they go along,teacher was clueless as to how many lessons we had left also.Although it now only £90 owed, this company stinks and I will pursue through whatever channels I need to until we get it back.Would give 0 stars. Shocking disgusting company!
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