Swim Now cancelled 6 lessons in four months! At almost £50 a lesson, it was too much to lose so I asked for a refund. Swim Now refused to refund me and I was told I would be given an hours lesson to make up for the missed lessons. However an hour proved too long for my daughter and she gave up after 45 mins. I was then told I would have to gift my remaining lessons to a friend!!! Also the communication between Amy and the instructors is non existent…. The poor instructor didn’t even know about the “hours lesson”. I would avoid this company at all costs, at least the HALIFAX BRANCH as Amy will pester you to get you signed up and then ignore you when she owes you money.
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Swim Now helps people of all ages and abilities achieve their swimming goals.
