I have booked my flight from Marrakech via Agadir to Zurich tomorrow on 13. Jan 24, operated by Edelweiss, Flight LX8118 internally at Swiss. The flight was affordable this way and as my travel plans changed, I am currently in Agadir, I just went to the airport to make sure I could join the flight directly in Agadir. No ground staff of any of the both airlines here so the local staff said to call them. I called Edelweis which said as long as I have a boarding pass,it should be fine but to check with Swiss. So I called them and they said no. I have to go to Marrakech because my ticket is cheaper than the one directly from Agadir. Even though its the exact same plane and my friend who did pay the 200.- more, can join this flight, which I will be on from Marrakech, in Agadir. Its a huge scam!! I paid for both flights, it should not matter where I get on the flight!!! This now ruins my plans for the last day of my vacation and adds 6 hours to my trip because I have to take a bus in the early morning to go to Marrakech to then fly back to Agadir! Absolutely ridiculous and a terrible customer experience. I will never book any flight with this airline again. It would have been absolutely no problem to board me in Agadir!!
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