Seat bought for 30 CHF at 11a because I have a injury on my leg. Than removed without comment to 17 A. Than again removed on the gate to 28 F. Very unfriendly personal on the ground. They don’t know why I am bocked to 28F and told me I can get my money back from Swiss. Bad service on the airport. by the way: Gate B02 far away and bus transport. Even EasyJet or Ryanair has a better service! Why? Because the same but prices are cheaper. The service in the plane was excellent. The ground stuff can learn a lot. And my booked place was sitting a Swiss Pilot 😂😂😂
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