Travelling from Manchester to Cairo on our Honeymoon with a change in Zurich on the 9th of December. We decided to book with Swiss Air as a reputable carrier rather than Egypt Air, what a mistake! On the outward journey flight from Manchester was delayed and the transfer to the Cairo flight with our bags took place on the Runway! Next day get a message saying they have lost my bag, which they hadn't it was with me thankfully as we were touring round the country and cruising down the Nile so goodness knows when the bag would have caught up with us.. On our return flights on the 22nd of December again the flight was delayed leaving Cairo but with enough time to to do the transfer in the terminal at Zurich, unfortunately our luggage missed the flight. 1st case was delivered damaged on the 24th of December and the Second bag with the Christmas presents didn't turn up till late in the evening of the the 26th.Surprised that all we were offered on board these flights was a bottle of water. Burger fries and a beer cost £33.92!!The service that Swiss Air offer is worse than EasyJet/ Ryanair but they still charge premium prices.
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