Worst service ever. Can’t even describe how disappointed I am. Been sitting on an airplane for 3 hours because the plane wasn’t defrost from ice. After 3 hours the plane got cancelled because the cabin crew could not, due to rules, work the whole shift to Jamaica. After wating for our bags for 1,5 hour and in the line to their Servicedesk for another 2,5 hour they offered us a new flight that will take us to our destination in 25 hours!! They didn’t even help us with accommodation. Say no more.
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