We purchased seats in Dec 2024 for a flight in August 2025 and were notified 24hrs. before Departure that our seats were cancelled? (probably because someone else paid more than we did) Business class service, food and Entertainment are atrocious, we were ignored and were not offered A Welcome Beverage, stewardesses are arrogant, unfriendly and didn't clear trays timely. Plane was filthy, trash in foot rests, leftover food below the seat. This was our first trip on Swissair and will be our last.
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