I wish I could give 0 stars. I have requested a legal name change due to marriage on a flight booked last March and I am due to travel 11/3/26.
Swiss Air insisted the change was requested by the third party booker and this was done last Friday. Their response time apparently 48 hours. Well we are now 6 days in and I fly in 6 days.
Very poor service. Shocking as I would not expect this from a Swiss airline
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