This energy provider is the worst I've encountered. After living in my property for 11 years with no heating issues, the local authority outsourced my heating to them in Summer 2025. Since then, I've faced numerous problems, including lost top-up payments and heating and hot water being cut off due to their faulty equipment. My balance has inexplicably shifted from £40 credit to a £300 deficit overnight because of their malfunctioning device.
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Switch2 Energy is a leading provider of smart and sustainable heat network solutions. Our end to end services include metering and billing, operation and maintenance, design and build and customer services to 500 heat networks and 80,000 customers across the UK.
