I have not received any updates from the Resolution team since their acknowledgment email sent on December 4th, following my last review. They mentioned they would reach out regarding my complaint, but after following up in mid-December, I was also ignored. I would still like my requests addressed. I was instructed to email for further assistance, but there has been no follow-up since then, related to my prior review on December 1st.
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Switch2 Energy is a leading provider of smart and sustainable heat network solutions. Our end to end services include metering and billing, operation and maintenance, design and build and customer services to 500 heat networks and 80,000 customers across the UK.
