SCAMMERS! When we had to change the named driver on pick up, they said we had to make a whole new booking (losing our money) despite the fact that the ‘new’ named driver was the person that paid, therefore the party that entered into the contract with them. When I tried to make a new booking in front of them, the price had nearly doubled! This they explained as being because of a lack of ‘notice’ despite the fact that the van was right there, we were all the same people, with the same requirements and nothing was different. They offered to take a ‘lower deposit’ as a gesture but this is only a positive if they then decide to take the deposit for some reason! Based on other reviews this is clearly something they DO DO! Once I made clear that to claim that the higher price was justified due to ‘lack of notice’ was ridiculous, the person told us she would not serve us any more (I can assure you, it was not said rudely- I was merely pointing out a basic fact!). Be sure they will either find a way not to fulfill the contract OR will take your deposit. Either way, AVOID them if you don’t want to get Scammed!
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Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on responding to the quickly changing needs of the market, while delivering complete customer satisfaction.
Switch currently operates in over 80 locations in the UK and has a fleet of over 20,000 vehicles.
Whilst Switch is brand new, it's backed by over 50 years of rental experience.See more
