On Thrifty collecting from Ford Dealership apparently the vehicle was found with a nail in the tyre, nobody was informed as they said customer was not present, Ford were the customer but they didn't tell them just took a random picture (which could be any tyre and taken anywhere) but preceeded to charge me £100 for this, for which I had to ask as they did not inform anyone. On speaking to thrifty they couldn't quite get who was the customer, one minute I was next minute Ford were. I couldn't complain to them as Ford was the customer but then as I was the customer I had £100 deducted from my credit card. Total RIP OFF Merchants avoid at all costs
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Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on responding to the quickly changing needs of the market, while delivering complete customer satisfaction.
Switch currently operates in over 80 locations in the UK and has a fleet of over 20,000 vehicles.
Whilst Switch is brand new, it's backed by over 50 years of rental experience.See more
