I couldn't find my ideal Chesterfield locally so I had to take a chance on an online order. When I found S.W. James (tucked away on Instagram) I was immediately impressed by the more characterful, less "warehouse" vibe of their website, and the sofas were exactly what I was looking for, including less deep styles for smaller rooms. Warren was very helpful and enthusiastic throughout the whole process. He outlined the schedule for building and delivering the sofa, which turned out to be entirely accurate, and provided weekly updates. When the sofa arrived I was both relieved and delighted that it was everything I had hoped. Quality and comfort are both top-notch. A great experience all round.
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