swjames.com

5
5 Based on 200 reviews

...

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Wonderful After Sales Service

Wonderful service. Fantastic sofas. I purchased a four seater sofa along with two wingback chairs and a footstool from SW James more than a year ago. I am fantastically happy with the quality and comfort each piece brings. My daughter clumsily stepped on the footstool with chunky boots on and tore the leather underneath a button. I emailed Warren and explained the situation and he was so helpful in getting this tear fixed that I am beyond happy. I would buy from SW James again and again because of the service, quality and now the after care service I received. What a wonderful company.

5
Date of experience: Oct 10, 2025

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