S W James, and Warren in particular, offered exceptional personal service, making us feel welcomed and at ease when we visited the showroom. We were given an in-depth insight into what goes into making a sofa and all our questions were answered, without feeling any sales pressure. Warren kept in touch with regular updates during the build and the delivery team were efficient, on time and really helpful - including moving our old sofa into the garage until it could be picked up. We’re thrilled with the sofa itself and would definitely recommend S W James to others. Karen, Graham & Vimmie 🐾
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