We went to the general generic well known stores but could not find anything of quality that we liked and good service was lacking. We came across S W James by an internet search and thought maybe it would be a bit of a gamble as they were such a long way from where we live but thought we would give it a try. Our worries went immediately after our first telephone conversation - they were so helpful and knowledgeable and could even make us a bespoke piece. They kept us informed every step of the way and we are now truly delighted with our new furniture.
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