We came across Warren and the team at SW James via on online search. All I can is what a fantastic company that make fantastic product. We ordered a pair of their handmade Chesterfield sofas in green. Warren was great at keeping us up to date with how the sofas were coming along and we are absolutely thrilled with the final result. They are stylish and comfortable and a great addition to our house. Additionally, the customer service since we had them delivered has been truly exceptional. When the sofas arrived, they came with removable wooden feet with brass castors. Whilst they looked lovely, they made the sofas a little too high for our pair of Cavalier King Charles Spaniels to be able comfortably to jump up. When I contacted Warren to discuss this, without hesitation he offered to swap them for lower feet, and then even said that I should keep the original ones as I may want to change the look of the sofas in the future. All in all a great experience with a great company.
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