I recently received my beautiful green Monty two seater from the guys at SW James, and to say I'm impressed would be an understatement. The quality and craftsmanship really do speak for themselves. As others have noted, the entire experience was first class - and like something from yesteryear! Here is a company who genuinely treat you like a new family member - after all, their products are something that will be with you for a lifetime. From my first enquiry, speaking with Warren, to the delivery guys who had no qualms about hauling a large Chesterfield up a flight of stairs (with a turn) and even the delightful lady at the finance company; everybody with whom I had dealings was professional, polite and eager to answer any questions I had. Although I wasn't expecting it, I also received my order a few weeks early due to a cancellation - so that was a nice surprise too. To me SW James are a stand out example of the benefits of doing your research. I had started out merely wanting a couch of a certain size. Having then decided I would like a Chesterfield, I looked at a lot of companies and their reviews before deciding on SW James. I am so glad that I did - to think that high street retailers are selling mass produced furniture at comparable prices, really underlines the value you are getting in every aspect from Warren and the team - be that customer service, or the longevity and obviously superior quality of the products themselves. All in all a very happy bunny - and certain repeat customer. My one downside is my new need to buy an appropriately nice new coffee table! Thanks everyone at SW James and your fantastic delivery team Ian M
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