From receiving samples and visiting the showroom, to ordering and delivering to my tight timescale, I can’t fault SW James for their excellent customer service. Warren answered all my questions and kept me updated throughout my sofa build. The results are incredible. We wanted a large comfy sofa that would accommodate our two large dogs and stand up to a bit of wear and tear. We went for a four seater Oakley in vintage dark brown and paired it with a two seater Huxley - SW James applied the Oakley style buttons so that they matched. The beehive feet are beautiful (def recommend these). Our occasional sitting room has turned into one we use all the time because the sofas are beautiful and so comfortable - the dogs love them too! The colour and quality of the leather is amazing, not shiny like cheaper sofas. These were a real investment for us and we won’t be replacing them for a very long time. In fact, I think they will look better as they age! SW James were definitely the right choice.
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