We chose SW James mainly on the strength of their customer service & the fact that their craftsmen have a wealth of experience. We are very happy with the product - punctual manufacture and delivery; frequent updates from Warren throughout; and most importantly, the construction and material quality is commensurate with the price. You pay for what you get in life, and that’s very evident here - pay a little more, get a top class product. I am also confident that if a problem were to be spotted / emerge, that I could take it to them and they’d handle it in good faith, which is comforting.
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