swjames.com

5
5 Based on 200 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bradley Scott
Exceptional!

My partner and I are writing to express our sincere gratitude and delight with our new Huxley Chesterfield sofa. We had been searching for the perfect comfortable, buttery leather Chesterfield, handcrafted in England, and we were so pleased to discover S.W. James based in Bollington.Our private appointment with Warren was an absolute pleasure. He was incredibly knowledgeable, honest, and down-to-earth. He took the time to explain the company's background and walk us through the different sofa styles and leathers. We ultimately chose the Huxley and added a few personal touches.After placing our order and patiently waiting the anticipated eight weeks, the day of delivery arrived. Unfortunately, due to some very tight spaces in our home, the sofa wouldn't fit. However, Warren's dedication didn't end there. He promptly arranged for Neil, the remarkable craftsman behind our Chesterfield, to visit and assess what could be done. The decision was made to expertly remake the sofa into two sections.Within a short time, Neil and his colleague delivered the newly configured sofa, which now sits proudly in our room. We are absolutely thrilled with our Huxley, and it has truly exceeded our expectations. It is incredibly comfortable, the color is rich, and the leather is indeed buttery soft. Every detail of our new Chesterfield, from the pleats and buttoning to the studding and stitching, has been crafted with evident passion and is impeccably made.We cannot thank Neil enough for his exceptional skill as a furniture maker and for making our Chesterfield so perfectly suited to our needs and space. We are incredibly proud of our English heritage and feel so fortunate to own such a beautifully handcrafted piece made right here in England.Thank you all for such a wonderful experience and a truly exceptional piece of furniture.

5
Date of experience: Apr 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More