I had ordered a sword and did not recieve any confirmation emails. I tried contacting the company by email and WhatsApp and they never responded. I contacted them via live chat and I was advised when my item would be dispatched. Again I did not receive any emails. After a few days I contacted them again via live chat and was advised of a delivery day. I waited for the delivery day and the item did not arrive. I am now 3 working days past delivery date. The company is not responding to WhatsApp or emails and now there is no live chat. I have tried to comment on the fb page under the pictures they are posting but they just remove my comments. UPDATE: since leaving the review, Swords Kingdom contacted me to apologise for the lack of contact and delay with my order which was caused through an increase in orders over the Halloween period and presented me with options to resolve the situation. On this occasion I opted for a refund which they processed the same day and I now have my money back.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.