I received my item at the end of last month, however it arrived broken, I emailed Sword Kingdom, and sent them a picture as per their policy on the day of delivery. I again had to send another email before they replied, asking me to contact the delivery company and get a reference number which I did and they would send a replacement. This I sent to Sword Kingdom, but at this point they have stopped answering my emails, have sent 3. They answer on the chat and promise to help and get in contact, but no email arrives. Therefore I am now left with a broken product 😡 They have very poor customer services and don’t seem to follow their guidelines on refunds and damaged items.
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Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.
