UPDATE (1/10/2022): Item was delivered, that’s a surprise... Over 2 weeks late. Like others on trustpilot I was convinced this was a scam, because of all the lies over live chat. And to clarify, once again they are lying, I asked for a refund because I was convinced my order wasn’t coming, funny how they say I’m black mailing them, they offered me a £15 refund to remove my review despite still not having my order... Wow. If they just told the truth from the very beginning and said there would be a delay on your order we wouldn’t be in this position. Despite receiving the item I ordered I’d never buy from this company again. Awful experience. I still haven’t been compensated.UPDATE (30/09/22): AVOID AT ALL COST. Still a scam. More promises over live chat and still no resolution on my order, will have to claim a charge back off the credit card. I can only say this is my genuine experience and all other recent positive reviews must be fake. 100% a scam. After reading a few positive reviews, I placed an order on the 7th for a con event I'm attending. I still haven't received the item. They still haven't provided me with a tracking number, they are full of excuses on live chat 'item was out of stock when I ordered', 'item was faulty so they didn't ship', 'item was shipped on Monday', 'you'll get this by Friday'. I even had a time the live chat agent turned off live chat while we were mid discussion.Its all rubbish, still no item, appalling customer service. I'll be claiming a refund on this or will process a chargeback claim through my credit card.
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Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.
