I recently ordered a sword with them, after placing order I received no confirmation email. Thought this was strange but waited around a week, still nothing. I have emailed and WhatsApp them several times and received no response. After waiting another few days I tried the online chat service which finally they replied to. They informed me that my order did not pass quality control check and hence was never dispatched, they told me to pick another sword as an alternative to the one I had ordered, to which I told them I only wanted a refund (worth over £300) and that I was not interested in any other item. They assured me this would be issued the following day, but I have still not received that refund. They have now disabled the chat service so I will have to go through my bank and then trading standards. Do not order anything from them. I wish I had read the other reviews!!!
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Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.
