I recently ordered an item from their store, and it arrived damaged from the US courier who picked up the order.I submitted a claim to them showing the damage, and since then I've been told in order:1. A replacement Item has been shipped. (with no tracking number)2. That I needed to contact FedEx to start a claim. (This is generally the responsibility of the seller in most cases, and no documenation states otherwise from their site)3. The Item is currently being held at customs and they will only release it once I provide a claim number from Fedex to them (This is Bullcrap because if it's held in customs then it would have a tracking number. Why wouldn't the website be willing to release that to me as proof?)Avoid these individuals or you'll be stuck going through the ChargeBack process with your bank.
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Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.
