- ordered a Squall Gunblade.- received an email to be told it's not in stock. After checking the website it STILL says it's in stock, so they've taken my money and not updated the stock.- I said that's fine, can I exchange it for another sword?- I received 1 sentence responses, no info and no resolution over 8 days of correspondence.- requested a refund.- got a screenshot as "proof" from a totally different date, customer, and amount.- most likely wont see my money back, looking at the other reviews on here.- all in all 100% feels like I've been scammed. Don't buy from here.[EDIT] - They have refunded me but I won't be editing this as they're still taking money for items that aren't in stock and how unprofessional they've been.[EDIT2] - It says they tried to get in contact and I didn't respond and on the contrary, I gave them info on what they could do to try and improve the experience and they didn't listen. Instead they're spending their time and energy trying to remove this review twice now.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swords Kingdom UK is the best store for shopping Replica Swords and Collectibles items in UK. We offer the most exceptional designs at competitive prices.