synapseindia.com

2.5
2.5 Based on 34 reviews

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Lily Harris
DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.If I could give this company negative stars, I would give them a -5. They are a complete scam. I hired them for a simple website build and paid for 15 hours upfront. They assured me they could deliver exactly what I wanted. However, after 9 hours of work, they were still struggling to create a basic feature on the WIX platform. After 6 hours, they managed to get one part working, but with significant limitations. I had to constantly redesign the site just to accommodate their limitations. In the end, I told them to stop, and within just 2 hours, I managed to do 90% of the task myself.They’ve refused to refund the remaining hours, and there’s been no effort to compensate me for the money I lost.To make matters worse, I received a letter from SynapseIndia containing two emails written on non headed paper as if typed in word: one falsely claiming that I had approved the work, and another stating that the work was completed. This email was completely fabricated.DO NOT USE THIS COMPANY. THEY ARE A FRAUD.

1
Date of experience: Jan 10, 2025

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