synapseindia.com

2.5
2.5 Based on 34 reviews

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Average Rating

2.5

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5

34 Reviews

5 Star
37%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
60%

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Sofia Cook
Company is based in india noida not in…

Company is based in india noida not in USA, Owner name kapil gupta his mobile number 9810015364. He is doing fraud in from india. Bing scammer. Keep Away.

1
Date of experience: May 20, 2019
Doug C.
Worst Worst company - Third class company in the world

Worst Worst company, They all are scammer. I would request you please keep away from this company. They take huge money and does not provide any services at all.

1
Date of experience: May 13, 2019
Hannah Powell
Scammer

Scammer I from hongkong. I assigned them more than 5 project related to google marketing, digital marketing and website design and development. They do not know anything.Lack of experience

1
Date of experience: May 13, 2019
Hilda Smith
STAY AWAY!!!

I am not a person who post reviews, but I want all American companies or induvial that wants to hire Synapse for their IT needs know how this company is a BIG SCAM. They did develop my website in 2013 and throughout this years here and there. I hire them again on mid-2017 to update my website. It is been almost a year and 1300 hours so far and they cannot finish to update website. They just purposely create problem with the code or the design so they can redo it. JUST STAY AWAY from this company. They will not deliver the job and will ask for more money. You cannot talk to their supervisor or directors. My account manager, she has guts to threaten my business after I left them a bad review, below her skype message. I wish I could put a screen shot.. “As you can understand we all live in a connected world. Negative postings like these affect all consumer facing businesses. I am sure neither us nor anyone would not like things like these to pop-up about their business. I have a strong internet marketing team which can work which can work on this but it will take time and efforts, which is not worth the time and effort.”

1
Date of experience: May 08, 2018
Curtley B.
REALLY BAD SERVICE AND COMPANY

REALLY BAD SERVICE AND COMPANY. STAY AWAY FROM THIS COMPANY, AS ITS ALL WASTE OF MONEY AND TIME

1
Date of experience: Apr 18, 2018
cvtrem
WOW the worst company ever!

WOW! the worst company I have ever worked with! had a high project with them, im talking 10s of thousands. was always told it would cost this... then when there were bugs and issues we would be charged again for their time to fix. I had a UK developer look at my site last year and he said they were using very old, out of date code and it was very shabby!!I have read reviews on other sites that synapse purposely make errors in the code so you have to pay for it to be fixed!do not give them your money!!

1
Date of experience: Dec 23, 2017
Wyatt
Ripoff / terrible website developer

I hired Synapse India to create a website for me. I used one of these freelance / outsourcing websites to find them. The project was not cheap - several thousand dollars. There were many issues with this company. There were massive delays completing milestones. They also did not do anything according to the specification document. The entire site was buggy and not functioning at all. Every time I asked them to see the completion of the milestones, they pointed to computer code that I couldn't understand (I am not a programmer) and forced me to continue paying assuring me that the site would be ready. After months of this, I finally decided to quit and they didn't return any of my money. I also did not have a functioning website. I spoke to everyone at the company including the CEO to no avail. I wanted to build out a website for cheap and the price this Indian outsourcer looked so good that I fell for it. There is a reason why the services offered is so cheap versus U.S. developers. This was the worst experience of my life and will never work with this company again, and I hope by writing this review, others will not fall into the same trap.

1
Date of experience: Apr 17, 2017
Thor C.
Underquoting, elementary web designs

This company reached out to me via Twitter. I discussed what I wanted and was quoted $500. After I gave that amount I was then asked to pay another 70 and then after I paid that another 50. Basically I had to pay for a fillable theme for them to upload onto my website.

Because I was being proactive and my product was not coming out for another two months, I asked for a coming soon page in the colors white black and gold with graphics. I was told that I would get it but when the webpage was created it was blank black and white. At mediately sent email once again complaining about the amount of money and misquoting and the product. I was ignored because conveniently the day that they sent the webpage it with Indian festival for five days. So I created my own website for a coming soon page and he looked 10 times better. Took me four hours.
After my complaint, it seemed that they wanted to hurry up and do the work. Only problem is as I had told him before I did not have the product so I do not have images I told him it will be another few weeks before I could give it to him but I had already paid in full. I didn't need anything from him except more time and I would give him the information and pictures.
He emailed me so much it was harassment I asked him twice not to email me again until I was ready to do business. Once again he emailed me trying to rush. I've been said I did not want to do business with him because of the misquoting, the product I received, and the customer service. They refused my refund. I took to social media to's tale about my bat review with the company. They offered me $100 refund. I thought that was absurd because the did no work. The next day, I got an email from a personal gmail account Rathou01 threatening me to keep quiet about my experience or he would mess up my business. I continue to tell people about my experience with him. The day after that, he sent me an email with two links to two webpages that had stolen pictures from my personal Facebook and "reviews" from my product about people hurting themselves and breaking their ankles. This was all a lie because I have not even sold any product. My product is not even ready. Immediately after sending me the email with two links, he sent me another email from the professional account as if nothing happened asking when we would continue the work

1
Date of experience: May 10, 2016
Brielle
They are the best IT contractors I know!

SynapseIndia been a superb contractor to work with to deliver their services perfectly, every time. They are as passionate about whatever they do and with this enthusiasm they have brought results for us. I have been the privilege to visit them as well, and it was an uplifting experience. Their developers work so hard to deliver the results, and we all clearly love the work they are doing! Good luck to them, and highly recommended for SMEs.

5
Date of experience: Jul 08, 2014
LaLa_Emerilax_90
SynapseIndia Delievers Quality Each Time!

SynapseIndia guys are quality freak, and they have also made me a quality freak now. Every time they delivered any work, it was at its best. I was looking for professional Magento development company from India. Tried many, but was never happy with what I got; until I found SynapseIndia. This is a professional company in every aspect, and their Magento developers have the knowledge about Magento customization, theme designing and implementation, plug in integration and many more. I never knew Magento has got so much to offer at its platter. Thanks to SynapseIndia for making me educated.

5
Date of experience: Jun 07, 2014

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