Ordered a IPAD cover the title mentions the year but not generation. Returns are at your expense and they also withhold 25% for restocking...Called and they don't try and help with options like suggesting another product. I suspect they are defensive because they suffer from unhappy customers and don't spend time looking at why and what they can do to reduce issues. OMG they return email is in bold stating not to do anything until they contact you. Customer training required for small business.
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