I am extremely disappointed with the service provided. The app is inadequate, and the customer service contacts fail to address complaints effectively and promptly. Due to an app error, I was charged for a product that I never received, leaving me needing to buy additional daily tickets and wasting significant time trying to resolve the issue through a lengthy email process.
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TravelMaster is a multi-operator ticketing company providing tickets which allow travel on any bus, any tram, any train, anywhere in South Yorkshire.
TravelMaster's products include the CityBus, CityWide, BConnect, DConnect, RConnect, SYConnect and SYConnect+. Discounts are available for passengers aged 18-22 with the 18-22 Discount Card.
TravelMaster is independent of any single operator and are not part of any public sector body.See more
