The customer service is lacking. I reported a lost card five days ago, yet no one has reached out to assist. My card remains blocked, and the days left on my lost card haven't been transferred. This is simply unacceptable and the service is the worst I've encountered.
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TravelMaster is a multi-operator ticketing company providing tickets which allow travel on any bus, any tram, any train, anywhere in South Yorkshire.
TravelMaster's products include the CityBus, CityWide, BConnect, DConnect, RConnect, SYConnect and SYConnect+. Discounts are available for passengers aged 18-22 with the 18-22 Discount Card.
TravelMaster is independent of any single operator and are not part of any public sector body.See more
