If there were an option for zero stars, I would select it. I faced issues syncing my card after payment, and no one is assisting; they just close my complaints. It's frustrating that I can’t travel, and the refund won’t return to my account for ten days. The only way to buy a monthly ticket is to walk an hour to the interchange. It seems their focus is more on social media than on helping customers. Disappointing.
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TravelMaster is a multi-operator ticketing company providing tickets which allow travel on any bus, any tram, any train, anywhere in South Yorkshire.
TravelMaster's products include the CityBus, CityWide, BConnect, DConnect, RConnect, SYConnect and SYConnect+. Discounts are available for passengers aged 18-22 with the 18-22 Discount Card.
TravelMaster is independent of any single operator and are not part of any public sector body.See more
