Poor company with poor communication skills , Very slow to reply and you never know what to expect , waiting time is usually after 5 days even though they say within it never is , I've had a lot of issues with buying online not usually my fault ,you never know what they will do either it's not always plain sailing with refunds they sometimes offer vouchers instead or decline refunds if the ticket you purchased has started , when you contact them , this is when they should reply! I find them hard to communicate with and also I find that the app has issues where it jumps to the previous month worst I've ever come across and customer services are appallingly bad and all other other ways of purchases the same , back to cash on the bus , .
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TravelMaster is a multi-operator ticketing company providing tickets which allow travel on any bus, any tram, any train, anywhere in South Yorkshire.
TravelMaster's products include the CityBus, CityWide, BConnect, DConnect, RConnect, SYConnect and SYConnect+. Discounts are available for passengers aged 18-22 with the 18-22 Discount Card.
TravelMaster is independent of any single operator and are not part of any public sector body.See more
