My account got emptied 3 months ago by hacking thieves online. I reported this to the disputes department, and have done NOTHING but to tell me the same thing 3 times now. That they have placed an "outgoing call" to all of the vendors in question, and are satisfied that they were all authorized purchases. TO NINE DIFFERENT VENDORS, WITH NINE DIFFERENT NAMES, WITH ALL DIFFERENT AMOUNTS OF MONEY TAKEN... BUT SOMEHOW THEY ALL HAD THE EXACT SAME RESPONSE: That it was a sweepstakes entry subscription, which I then canceled before the subscription renewed, so it's case closed. SERIOUSLY?!? They ALL have the same nonsense response even though none of the vendors have nothing else in common, and no one finds that the slightest bit UNUSUAL??? Or that the charges range from $5-500 for the exact same thing, and THAT'S not unusual to them, either??? That would be like buying a lottery ticket in the morning for $5 before going to work, and then buying another one later that evening for $500. WHO WOULD EVER DO THAT??? I have asked them for the digital proofs that these transactions were approved, since it was allegedly all done online there would be digital footprints all over it, from server access, security encrypting certificates, etc., etc.But three times now those requests have been met with the exact same response. That they placed a phone call, and that they are satisfied that the charges are legitimate. No written proof to be had. And today, they denied my request to re-examine the investigation.This bank's investigative team is either lazy, inept, or just plain stupid. But in any case, YOUR MONEY IS NOT SAFE WITH THEM.
Claim your business profile now and gain access to all features and respond to customer reviews.
