Take a Break was the absolute worst thing my partner and I could have ever entertained. My partner and I went to their seminar and were actually interested in the Wyndham timeshare. We spent an hour and a half with an awesome salesperson named Aremando who did a wonderful job explaining everything we needed to know without being pushy. About an hour and a half into it, after we gave our information for them to get back to us with a cost amount, another salesperson decided to jump on board- Crystal (pronounced Cris-stall), a salesperson who heard we were from NY and apparently got excited. She spent 40 min overexplaining everything Aremando told us already. She was pushy, making us anxious and uncomfortable, and despite us telling her that we are becoming overstimulated, she kept on. It was like she was determined to make us hear her entire gimmick. We said constantly that we are already interested and we just need to know the cost but she went on and on about things we didn't ask about. She's probably the first salesperson to actually talk us OUT of the thing we already wanted to buy into. By the end of her spiel, we didn't want the timeshare anymore we just wanted to leave. We told our original salesperson that unfortunately we're now in information overload mode, we're restless, and we don't want to commit to anything. We were only in town for 2 days for my partner's birthday and 2-3 hours is all we were willing to give them of our time (it was approaching the 3 hour mark). He brought over his manager (Dustin) who didn't like to hear that. He saw my phone screensaver was of my 2 cats and started pressing us about how if we're able to afford two cats we should be able to afford this timeshare. Like huh? Then he leaves and Crystal comes back over with a completely different attitude than she had previously. It was like a switch. She was hostile, aggressive, and somehow offended that we didn't want to buy into the timeshare even though she wasn't even our salesperson to begin with. Like how dare we "waste" her time, was her attitude. I explained to her why we weren't ready to commit (overstimulated, restless, information overload mode, etc.) and she kept saying she didn't "believe" that was our reason. It was harassment and coercion at its very definition. My partner became extremely anxious with this hostile confrontation and became emotional. Crystal still did not let up and even though I was speaking for the both of us at that point, she kept pressing my partner specifically despite my partner being in tears. Even Aremando, our original salesperson, looked uncomfortable with the way she was speaking to us. Things got heated. Eventually a higher up came and apologized to us for Crystal's behavior, even giving us free show tickets in addition to all the free stuff we were already getting. All in all, don't waste your time. If you want a timeshare, research them online, just don't go to these predatory events. Poor Aremando was only 3 months into this job and he was going to make a sale off us until Crystal got involved. I don't know if she was behind on rent or something and needed a sale but the desperation was palpable. If the product you're selling is that good, you don't need to do all that to sell it. My partner and I are still interested in timeshares but we won't be going back to those events nor will we be doing ANYTHING with Wyndham Resorts.
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Take A Break Travel is proud to be an end-to-end provider of exciting, leisure travel experiences for our customers. Our full-service operation offers in-house handling of vacation product development, sales, reservations, travel fulfillment, customer service, client reception, concierge services, retail sightseeing, and show ticket sales.
