Sadly bought a latex contour pillow form this company. The first came deformed and the company would not honour the refund. They, without asking, sent out another pillow. The pillow was uncomfortable in all trials, even with or without the supplementary thin add on. The company did not specify clearly that returns will be accepted subject to their discretion and that postage packaging will be your responsibility with no refund. Money lost sadly.Just received response from the company. Very poor response and clearly shows they didn't read my initial review clearly, especially the part of their sending replacement. My advice to all, is look at someone like latex sense for all your needs
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