Unfortunately I need to say that I have the same experience as the almost 200 other people on this site. I made an order via Galerie Lafayette (first and last time) and it is an absolute disaster trying to send back the clothes. On top of that, despite the brand being top range in price, you still need to pay for return shipping. Insane. I actually find it a pitty because the brand looks great, they seem to have clothes that would really suit me, but with this type of customer experience, I'm not even going to try anymore. I hope anybody at marketing and Customer Experience at TJ is paying attention because with hundreds of 1* reviews, news gets around fast
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Last chance Tara Jarmon official website | Tara Jarmon |
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