Similar experience to previous reviewers. First I was aware was a subscription renewal email, for something I had never knowingly subscribed to, and not a service I would ever want. Two payments of £34.90 taken from debit card. Subscription cancelled and both payments eventually recovered by submitting more than one COMPLAINT to their “support” email shown on their website. Some persistence was required - initially they only refunded one payment. Also kept in contact with bank to stop any further payments. If you require assistance in recovering any payments taken, contact Citizens Advice Consumer Service or Advice Direct Scotland Consumer Service - both of these are also a route to report to Trading Standards which enforces business compliance with consumer law.
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