I am usually a loyal customer to Tatti Lashes, always very pleased with the products I order. However, their customer service is lacking! I made my usual order, which wasn’t delivered to me. I contacted the instant chat and explained this, I got the autogenerated “someone will be in contact via email”… and I still haven’t heard a thing. Despite messaging the ‘bot’ again and emailing them directly. I am so disappointed and concerned for the lack of accountability that these items haven’t been delivered to a paying customer.
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