The “assistance” it’s horrible!I had a bad experience that my heating stopped working so I created a task on the app on 22 of December. Nobody answered and my apartment is totally frozen inside, outside -3 degrees so I send email for Taurus and first they just not respond. After the replay but without a solution! I don’t know how many departments they have but sounds like confusion because they don’t fixed issues and they don’t know how to help us.Yesterday I call the Taurus number and the lady who take my call just informe me that’s she don’t have any register of my building address in her system.Today I called again and the answer was different “ you need to wait the operation contact you”.Sorry I need to stay in a frozen apartment until when ? I need a date with a number clear.It’s very frustrating because we live and pay but when we need assistance, they have the pours assistance ever.Sounds like they don’t care about us.
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Taurus Ejendomsforvaltning administrerer og drifter bolig- og erhvervsejendomme i hele Danmark. Vores primære fokus er administration af investeringsejendomme der ejes af professionelle ejendomsaktører.
Vi tilbyder administration, ejendomsservice og boligudlejning.
