I am in the middle of trying to deal with tax back and I’m finding it so difficult between multiple agents emails coming in and docs been given and being requested again and again after being sent! I’m so deflated at this point it’s been over 6 weeks since i was told I was given a refund to then be told no I needed to pay 78€ first for another form to be filled in but what does the fee that is taken cover if not for the process! I’m lost with the lack of details and the lack of basic customer support I tried to call the office and no calls back I’m just worried as the forms aren’t showing outstanding on the app at all!
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