We have been with Avalara for many years and the cost continued to go up at astronomical rates and the service was mediocre at best. I shopped several other options and decided on Tax Cloud. The swap was seamless, onboarding a breeze, and customer support is unmatched. 8 months in and and happy we made the move. The only negative was our pricing was lowballed and we have had to increase our plan multiple times even though I provided all necessary information/order count etc for our initial quote.
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