It is not everyday you find an employee who is willing to go beyond the call of duty by staying past scheduled work hours without being asked too, in order to asssist a customer. As someone who has owned and operated a business for 14 years, i know that such an employee is indeed a diamond and i am so happy to say that Ginia Hines of Tax Cloud is indeed a diamond. It is not the first time i have been fortunate to interact with her and i must admit that she has left a very favourable impression upon me as a very proffessional and courteous employee which bodes well for Taxcloud. I was grappling with an issue with sales tax for my online store and just when i thought that this issue would never be solved i was fortunate to connect with Ginia on the support chat and she systimatically walked me through the process to troubleshoot and identify what the issue was and solved it. Words cannot adequately express my deep appreciation and gratitude for the support i received from this company representitive. Thank you Taxcloud and Ginia Hines for not only making my day but for also making my week one to remember for the joy and relief brought to me as a result of solving this problem
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TaxCloud simplifies sales tax compliance for businesses of all sizes. With over 15 years of experience and trusted by 2,000+ customers, TaxCloud ensures you can calculate, collect, and file your sales taxes accurately across all 13,000+ US jurisdictions. Start a free 30-day trial with full access.
