I contacted Tax Quotes after seeing their Instagram ad. The initial consultation seemed genuine, and I spent an hour discussing my tax situation with their representative.The sales approach became apparent when I was quoted $850 just for them to review my IRS transcripts and determine if they could help - a process that would take 2-3 weeks.After three weeks, we had a follow-up call to discuss their findings. When I asked for specifics on cost, timeline, and scope of work, they quoted $12,000 to review my files, complete my 2019 and 2024 tax returns, and assist with a payment plan.Their system requires subscription to automated emails and text reminders for communication, which does ensure consistent follow-up.The representative was professional throughout, but the $12,000 fee felt excessive given my situation. I ultimately decided to hire a local CPA and set up a payment plan directly with the IRS instead. That $12,000 will go toward my actual tax liability.I'm giving them two stars for their professional follow-up system, but the pricing structure feels predatory when targeting people in financial stress.
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