Placed an order with TBJP for over £100 worth of protein powder and creatine. The creatine never arrived. The box they sent wasn’t even big enough to hold everything I ordered, yet the full invoice was inside. Clearly a packing error on their end.When I contacted customer service, I was made to jump through hoops sending photos and proving what was missing, despite it being obvious from the start. Almost a week later, still no creatine. No proper apology. No resolution.The customer service, especially from someone named Naomi, was dismissive, sarcastic, and completely unhelpful. I paid for a product I never received.Won’t be ordering from TBJP again. Poor service, poor attitude, and zero accountability.
Claim your business profile now and gain access to all features and respond to customer reviews.
tbJP brings you the highest quality supplements and gym clothing. From powerful pre-workouts to delicious protein powders, our supplements are made to help you perform at your best. Our tbJP clothing delivers premium quality, comfort, and durability. Built for those who take training seriously.
