I took out a $2,600 loan with Atlas Credit (now TBO Bank) and have already paid over $2,088, yet only $150 has been applied to principal. The rest went entirely to interest.When I asked for a hardship-based resolution, TBO repeatedly sent misleading settlement offers, falsely claiming they were waiving interest — even though I had already paid over $1,900 in interest.I submitted formal complaints to the CFPB and BBB after TBO refused to acknowledge the overpayment or offer a reasonable solution. Their "offers" were predatory and ignored the financial hardship I disclosed.I revoked ACH authorization and will not make another payment unless they provide a fair resolution. I strongly caution others to read all terms carefully and document everything.This experience has been frustrating and exploitative. I urge TBO to review this case honestly and act in good faith.
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TBO Bank is a community-focused financial institution with over 120 years of history, dedicated to building genuine, human relationships. Committed to personal service and modern convenience, TBO Bank offers a range of banking solutions—both in-branch and online—to help individuals and families reach their financial goals with confidence.