If I could give zero stars, I absolutely would. I have been without heating and hot water for 10 days after a technician shut down my boiler, citing incorrect readings. My father is a vulnerable disabled senior, and they seem indifferent. I have called daily, promised callbacks from managers that never happen, and taken time off work for appointments that never occur. They are a complete joke! I managed to get my boiler turned back on with help, but despite sending a video to customer service, they remain unresponsive. My family’s safety is at risk due to their negligence, and they should be ashamed of the service they provide.
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Established in 1971, T Brown Group is a family owned business delivering domestic and commercial gas services together with electrical and building works.
