The customer service is ineffective. I spent a long time waiting on the phone, and when I finally got through, the rude representative didn’t allow me to speak! She answered sharply, then cut me off while I was trying to provide my details. This was after waiting all day for a callback that never came. They leave work unfinished, and unless you continually follow up, it won’t get done. It's fortunate they have contracts with budget housing associations, or they would be out of business.
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Established in 1971, T Brown Group is a family owned business delivering domestic and commercial gas services together with electrical and building works.
