TD Auto Loan is probably the worst company we have ever done business with in the area of Finance. Extremely difficult to contact, and possible to get documents from especially lien releases. Are vehicle was refinanced at approximately half of the TD interest rate. Our new institution paid TD off on our behalf but TD never sent an electronic lien release to New York State. After multiple phone calls we finally reach someone and we were told that they would get to it in 7 to 10 business days. Absolutely not possible to email us a copy of the lien release because that is not the way and I quote, we do business. Beware and stay away from this lender.
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